The imminent arrival of a New Year often brings with it an opportunity for us all to reflect and commit to a series of New Year Resolutions.
As I prepare to take on my new role as Chairman of the Board in 2016, my top priority is making sure every TPO agent meets their new legal obligation to display their redress membership.
You should by now have received a special Christmas card with a TPO window sticker to prominently display in your office but please make sure you read our new ADR Member Checklist to understand all the requirements in more detail.
How many of you will make adhering to the new ADR Regulations a New Year’s Resolution?
Trading Standards are cracking down on agent failures and we’ve highlighted a number of recent cases where fines have been imposed along with some best practice to help agents – read more here.
Your Christmas card also includes a fond farewell from Bill McClintock who leaves TPO after 13 years of service – I would like to take this opportunity to thank our Chairman for his dedicated service and passion for reforming and improving the industry. He will be sorely missed but shows no signs of slowing down in his final note to members - click here to read his message in full.
I hope everyone has a wonderful Christmas and New Year.
Vice Chairman, TPO Board