A new UK-wide calendar of events was launched earlier this month by NAEA & ARLA, which invites TPO members to attend a special Omudsman presentation and TPO workshop to help agents resolve disputes.
The first two events took place in Bristol and Oxford, with eight more events scheduled to take place over the rest of the year.
Tickets are normally limited to ARLA & NAEA members but agents registered with TPO are welcome to attend the following forthcoming events:
1 Apr: NAEA ARLA North Wales - Tuesday - Tre-Ysgawen Country House, Anglesey
1 May: NAEA ARLA York - Thursday - Royal York Hotel
13 May: NAEA ARLA Plymouth - Tuesday - Boringdon Hall
4 Jun: NAEA ARLA Southampton - Wednesday - Marriott Meon Valley
10 Sep: NAEA ARLA Lincoln - Wednesday - Forest Pines
8 Oct: NAEA ARLA Newmarket - Wednesday - Newmarket Racecourse
6 Nov: NAEA ARLA Shrewsbury - Thursday - Mecure Albrighton Hall
19 Nov: NAEA ARLA Blackpool - Wednesday - De Vere Village, Herons Reach
Christopher Hamer, the Ombudsman, said: “These events are a great opportunity to meet agents and share advice. The feedback so far has been extremely positive and demonstrates the additional value of TPO membership as it gives agents who are not registered with a trade body a forum to network, learn new things and participate in the workshops we’re hosting.
"My ultimate aim with these presentations is to ensure agents understand my role as Ombudsman, to share the latest industry best practice and to assist agents in avoiding complaints arising in the first place. If complaints do arise, agents can apply the principles taught in the workshops to hopefully avoid TPO’s involvement.”
Places are subject to availability with agents being able to choose whether they wish to attend the whole day or the TPO session, and are subject to a registration fee.
To register your interest, please Stephanie Spencer, PA to the Ombudsman, by emailing firstname.lastname@example.org or call 01722 430027.
Please note that spaces are limited and will be on a first come, first served basis.
Find out more: Please visit www.naea.co.uk/events/upcoming-events/events-calendar-2014.aspx to view the agenda for each event and to find out more.