The Property Ombudsman

TPO member news: Consumer Contracts Regs, updated TPO Codes & lettings redress


This edition has a special focus on regulation to reflect the new Consumer Contracts Regulations 2013 (CCRs) that come into force this month. New regulations such as these and many other primary and secondary legislation changes are reflected in TPO's new Codes of Practice for Sales and Lettings, which have been updated to include the latest industry best practice. Please scroll down to find out more about the new Codes and TPO's government approval to provide a lettings redress service.

Gerry Fitzjohn, Vice Chairman, TPO Board.



Bite-size best practice: Adhering to the new Consumer Contracts Regulations

New Codes for Sales and Lettings come into force from August 2014

TPO receives Government approval to provide lettings redress

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